Christmas in New York | Tickets & Tours

Very convenient. Meeting point are good. Hot chocolate and cookies is awesome. Only one comment is how to communicate across the bus grouup but our tour guide can managed it.

Ir was nice but bit disorganized.

This tour was supposed to begin at 4:30, and we were to check in at 4:15. Online, it said it was a three-hour tour. Upon arrival, we were told it was a four-hour tour. We had plans later that evening, but decided to try and make it work. We got on the bus to begin the tour, but by 4:45, the bus had not even left, and there was no sign of it leaving. We got off the bus so that we would be sure to make our next event. I called the tour operator the next day and left a message to discuss the issue, and to reschedule our tour. Someone called me later that evening, and I asked to reschedule. She said she would speak with a supervisor, and call me back. She never called me back. I attempted to reach the tour operator again the following day, and they did not respond. As a result, we were unable to reschedule the tour. This morning, I contacted "headout" to ask for a refund. The best they would offer was a 50% credit to my headout account. This is good for one year. Unfortunately, I don't know when I will next be in a city in which headout operates and I am able to use the credit. I am very disappointed that the advertised tour duration was off by one hour, and that the bus left well after the tour's set commencement time, making us unable to attend the tour. Those things are out of the customer's control.

I liked everything, there was a lot of peace

convienient

Overall, the trip was not worth it since there were few colorful flowers. I could have gone to Home Depot to check what was available.

I was annoyed that I overpaid for tickets I couls have bought much cheaper at the bix office which I had to visit anyway witht he voucher to get entry ticket. I feel like I was taken advantage off

Nowhere on the ticket receipt did it state that the tickets were for the daytime hours. I want to purchase for the evening. They could not refund me and re-issue the tickets at NY BG because I bought them from you as a third party. I requested a refund and the amount of $128 in a separate email that I sent this morning. Thank you.

I did NOT love having to pay twice for 3 seniors to get into the Orchid show. I blame this on "Headout" because as a senior I was technology blocked from getting the tickets for the time we needed to attend. I will not reccomend headout to anyone that I know.

Enjoyed the sights! And George.

Kind workers, fantastic view. I highly recommend it with whomever you want to do this experience.

It was easy to book, easy to execute. Everything went smoothly and ran on time. Views were spectacular. When they tell you the bow is open do not pass it up. I will recommend this to anybody who is visiting NY

The views. They were fantastic.

It was a nice long 2 hour trip ! Learned a lot about the arquitecture . What was long was the line to purchase a drink need more staff or faster way to get your drinks .

My 11 yr old son and I had a wonderful time on our visit to The Empire Building. It was educational and informative for my son. Every employee was helpful, polite and made our experience a one to remember.

It was super easy to buy tickets online and the experience inside the building was wonderful. It is worth it a thousand times over.

Very agile and smooth, so it is better to do it directly on the site.

I recommend this experience because you see the city in a unique way.

Art Deco atmosphere. A beautifully crafted visualization of the building's history.

Was very good Very friendly employees. Beatifull view from the 102 floor

Beautiful experience and still an incredible price

Excellent cost, fast entry and good staff

The ease of obtaining tickets and using them. It's a very easy and practical system.

Excellent experience. Booked for 10pm to see Manhattan by night. Building covered in mist so staff invited us to rebook the next day, which we accepted. Superb, clear views and great opportunity to see an iconic building. The exhibits area is an added bonus

Jimmy was a fantastic tour guide! He was extremely knowledgeable and clearly passionate about what he does. His enthusiasm made the tour engaging and enjoyable from start to finish. My family and I had a wonderful experience and would highly recommend him to anyone looking for an informative and memorable tour.

Everyone was so helpful and friendly. It was rainy so it was not crowded but the weather held off so we got a great view of the city.

Easy-to-get trickets to a GREAT experince! Not only was the view fantastic, the exhibition about the construction of ESB was exciting and informative.

The view on the 86th floor was the best. The of historical part was to long. The ticketing experience was fine. What I didn't like was the long lines shuffeld us along it took forever to get where we were going.

Absolutely seemless experience from end to end. We arrived and there was someone to great us and get us to the right place. We were pleasantly suprised with the exhibits and the organisation was brilliant. The views are amazing and you could spend as much time as you needed to get the perfect photos.

It was every hoped for. I remember my Grandfather telling me about his experience many year's ago do I was delighted to follow in his footsteps

The team at the Empire State Building was incredibly nice, attentive and friendly! The reason for our visit was our 21st wedding anniversary. RENATE in particular was so nice. Since we had rain and no view at all for the first 2 hours of our stay, we had a particularly nice chat with the staff. Renate sang for us, we later danced to level 80!!!! After another hour the weather cleared up and we had quite good visibility.

Super organized, the animations for us not so interesting but the view breathtaking.

Perfect organisation, beautiful view, must see

Learning the history of the Empire State Building. Great displays

How easy it was to enter and how there were not too many other people when I went

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The view, the services, the staff

NYC by night. Amazing experience.

It was the best city view ever!

We were behind a bit in time of our booking and panicked arriving! But the staff on entrance were so obliging to help my family get to gain the amazing experiencebof the edge! Would highly recommend it for all to do..

The place is amazing in every way – the view, the lookout point, the feeling, and the glass floor all come together to make the experience especially powerful.

It was an amazing experience—even though the weather wasn’t great and the view wasn’t the best, we still had a fantastic time😇

The fact that I could view New York and New Jersey from being so high in the sky. I got to see the Empire State building. It was a gorgeous day with the perfect temperature.

Fun visit and such fabulous views of NYC.

Everything about it was great and the view was absolutely amazing.

The highlight of my visit was the beautiful view.

This experience is perfect for

This experience is perfect for a family trip.

This was an amazing experience! The views were spectacular! It is a must see and do!!!

What I loved the most about this experience was views from the both vessel and the edge.

It was too windy but such a great view

Skyline view the best from New York !!!

Spectacular and breathtaking Spot in New York City! 😱🤩

Visited the Edge on a lovely clear day and got amazing views of NYC. Highly recommend

That clear floor thousand feet above the street is amazing! Nothing else like it!

The view and location are great keep it up

Bird's eye view of the city. Lines long and slow but well organised with pleasant staff

Awesome experience . It was nice experience

The Edge was incredible, unfortunately they have closed off all of the top of The Vessel which no one tells you before ticket purchase , id avoid the vessel.

I am speechless. That was awesome. From buying the tickets, welcoming, experience... that was a lifetime memories to keep. Thank you for the good job and keep it up.

line too long plus alot peoples impsible take pictures. the view was beatiful but no employes to help in order to everyone can enjoy the view and take pictures

Interminable thing due to elevator malfunction. Instead of notifying us they left us 90 Min waiting before giving any explanation of the problem. Another 60 min wait then, with children on top of that. Easy to pay, hard to get refunds or excuses.

Edge is a top venue to visit, 1st time this year and will be going again on our next visit to New York. The views from the observation decks are amazing, even the elevator ride was impressive with the built in video show. Would thoroughly recommend a visit while in New York.

We had to wait 45 minutes for the train. As compensation, some visitors then received a voucher for a glass of champagne, others didn't, so we didn't feel disrespected.

The organization from its staff and facilities

The view and learning the history

We had a long line and hours standing to get inside. They divided us into lines to let us in but the last ones in were coming in with no sense plus there was too much crowd on top because there was no time. Also we paid to get in at 7:10 pm but did not go up until 7:40 pm which is absurd. The experience was unpleasant despite the beautiful visit where di bede all nyc

My flight was delayed so I messaged beforehand to see if we could push the time back and I was told no. I lost the money for the tickets and wasn't able to give my son the experience that I had promised him.

It was all right. I would have liked more info about professional photos. At night, my iPhone photos were fine but meh

It was an amazing experience—even though the weather wasn’t great and the view wasn’t the best, we still had a fantastic time😇

This experience is perfect for

It was too windy but such a great view

Spectacular and breathtaking Spot in New York City! 😱🤩

Bird's eye view of the city. Lines long and slow but well organised with pleasant staff

line too long plus alot peoples impsible take pictures. the view was beatiful but no employes to help in order to everyone can enjoy the view and take pictures

Interminable thing due to elevator malfunction. Instead of notifying us they left us 90 Min waiting before giving any explanation of the problem. Another 60 min wait then, with children on top of that. Easy to pay, hard to get refunds or excuses.

So beautiful and so fun. Such a great view with a unique perspective of looking down under your feet. The building is also great before you even get to the Edge, fun shops and restauarants. Loved it. I highly recommend going if you like high buildings with amazing 360 views - if you are scared of heights - don't go -otherwise join in the fun.

We bought tickets to enter at 7:20 PM and we arrived at 7:00 PM, but we didn't go up until 8:30 PM, so we missed what we wanted to see: the change from day to night.

Great experience! Perfect weather! Not too crowded! Amazing views of uptown, downtown and Outer boroughs and New Jersey! I could see my brother's house in Weehawken ! Glass floor was a real thrill

It is a very beautiful experience, the attention of all the staff is first class, I like it very much and I recommend it to everyone.

The place is wonderful, the people are very friendly and the view is fabulous.

It was grate time to vsit Statuę and EDGE. Nice experiencess

The view, the good service was a great experience.

The view! A place to sit. No lone.

The view, was amazing. We enjoyed from our stay very much.

Life long memories! View, experience, the pictures .

the easy way to book and organize

It wasn't that wow. The scenery of New Jersey was boring. Not much to do up there

Amazing view and sunset was unbelievable

Wuaooo, the lights of the whole city from a distance was fantastic. A really nice experience.

Lovely view to see the city of NYC

The view, organization and knowledge of staff.

Was able to witness Sunset and a Pink moon rise

It was super easy to buy tickets online and the experience inside the building was wonderful. It is worth it a thousand times over.

Art Deco atmosphere. A beautifully crafted visualization of the building's history.

Beautiful experience and still an incredible price

Excellent cost, fast entry and good staff

Excellent experience. Booked for 10pm to see Manhattan by night. Building covered in mist so staff invited us to rebook the next day, which we accepted. Superb, clear views and great opportunity to see an iconic building. The exhibits area is an added bonus

The view on the 86th floor was the best. The of historical part was to long. The ticketing experience was fine. What I didn't like was the long lines shuffeld us along it took forever to get where we were going.

Absolutely seemless experience from end to end. We arrived and there was someone to great us and get us to the right place. We were pleasantly suprised with the exhibits and the organisation was brilliant. The views are amazing and you could spend as much time as you needed to get the perfect photos.

Super organized, the animations for us not so interesting but the view breathtaking.

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The view, the services, the staff

NYC by night. Amazing experience.

Everything from the elevator ride to the room with the Silver inflatable balls... (which kids really enjoyed)... great day! Will definitely recommend to friends when we get home, should they visit NY!

The tour itself!!!you can stop and get off wherever you want....the different neighbourhoods and their atmosphere!!!I highly recommend !!!!

This visit was like Waw experience for me and my siblings. I have never felt like that in my life and you can never find the food and drinks anywhere else I promise you. The customer service was thrilling. Overall we felt like kings 👑 my brothers are still overwhelmingly grateful for the memory we had out there yesterday.

The views of NYC: The Chrysler building, MetLife, Pepsi Cola, WTC... incredible! Also the metallic balloons room is amazing, we felt like kids again. The top roof bar drinks, Almond croissant and ambiance are tops.

We were behind a bit in time of our booking and panicked arriving! But the staff on entrance were so obliging to help my family get to gain the amazing experiencebof the edge! Would highly recommend it for all to do..

The place is amazing in every way – the view, the lookout point, the feeling, and the glass floor all come together to make the experience especially powerful.

It was an amazing experience—even though the weather wasn’t great and the view wasn’t the best, we still had a fantastic time😇

My 11 yr old son and I had a wonderful time on our visit to The Empire Building. It was educational and informative for my son. Every employee was helpful, polite and made our experience a one to remember.

It was super easy to buy tickets online and the experience inside the building was wonderful. It is worth it a thousand times over.

I highly recommend.The ferry ride allows you to see Manhattan from a new angle. Ellis island is a discovery and you can make your own genealogical certificate. The Statue of Liberty is mighty and beautiful, to be mmiraded and known. BANKSY is a true and sincere artist and has fought for the right of expression because art is of all and for.all. the.mueso is a stone's throw from Little Italy and China town

It's awesome visiting the Summit One.

The view was incredible, the energy too and everything was awesome

Fun visit and such fabulous views of NYC.

Everything about it was great and the view was absolutely amazing.

The highlight of my visit was the beautiful view.

Very agile and smooth, so it is better to do it directly on the site.

This experience is perfect for

This experience is perfect for a family trip.

This was an amazing experience! The views were spectacular! It is a must see and do!!!

Excellent organization and wonderful experience for all adults who enjoy the game and the surprise.

The highlight of my visit was the view and the activities with the silver balloons.

Art Deco atmosphere. A beautifully crafted visualization of the building's history.

This place is perfect for a good time with the family, with a view that's just incredible. It's a great experience

Beautiful experience and still an incredible price

Excellent cost, fast entry and good staff