Rockefeller Center Guided Tours

Lot's of new information about the Rockefeller buildings. Our guide was really enthusiastic and well prepared. It would be better if the tour would contain the observation desk.

First of all, the tickets for the guided tour are very vague in the description of what is offered and at no point do they specify that you never get to the Observatory at the top of the Rockfeller. So I took a “Floor of the Rock” tour instead of a “Top of the Rock” tour. Imagine my disappointment when nothing led me to believe that I'd be staying on the ground to tour Rockefeller Center guided by a “robotic” guide spouting his text in English. Afterwards, the guide, who didn't speak a word of French, handed us an audioguide that offered no other language than English. For a tourist city, I'm still amazed and disappointed that no monument, museum or other, especially in New York, ever suggests a translator in French, Spanish or Mandarin, which are among the most widely spoken languages in the world, and given the number of foreign tourists. In short, being left on the ground with no hope of climbing to the top of the observatory made me leave the group in the middle of the tour, DISAPPOINTED AND FRUSTRATED. I hope you'll take my feedback into account.

The experience was great. We took a tour of Rockefeller plaza and it was very informative. The ticketing process was easy but I did not like that I needed to download an app to have access to them. There was no QR code in the email and the tour required it, so I had to download an app I'll probably never use again.

Tour guide was very good. Enjoyed the experience

Very interesting and informative

James the tour guide was amazing

The checkout process at headout was so smooth I was surprised. The entrance at the Top of the Rock was easy and straightforward from the subway, and the views are totally worth it!

Best view ever! No need to go to the Empire State Bldg when you can see it's beauty from the Rock!

The view and learning the history

The organization from its staff and facilities

It was amazing. I was able to see all the attractions I wanted and had a seamless experience with getting checked in.

We had a great time. Eat before you go in. Cafe is pricy. Plan on being there at opening to have ample time and avoid a crowd for an hour or two. Sooooo much to see so plan a second visit and wear comfy shoes.

It was a beautiful place and all the staff were very pleasant and helped us when lost or in need of directions. Its a very informative place and would definitely recommend.

Great experience at a reduced price

It was fast and hassle-free. Avoided long lines. Highly recommended.

I cannot do the reservations for any of the attractions

wonderful view of the city with all its lights from a unique point of view compared to other skyscrapers avoided the queue thanks to the tickets purchased in advance

The system is simple and generates clear indications to the user. All the activities were impeccable. Good group guides, knowledgeable and empathetic.

Wonderful customer service & however, buses cleaning should be increased!!

I had very bad issue with bus driver. He did not allow me to take ride on bus even i was there in line with my family. He pushed my wife to get into bus so hard that it hurt her. My daughter was crying with his loud yelling. It was totally discrimination from driver with another passenger. He openly said "i will not let you take ride in my bus but take another next bus." I am not going to tolrate this kind of behaviour. Will definately go next step for this.

It was so easy to use, you literally just find the attractions you want to see and head to the entrance with your QR code ticket pass. Even those where you have to book, the experience was easy to complete through the app. Will recommend.

Such a great experience and hassle free. Combination tickets saves time and money.

It was an amazing experienced.Thank you very much

Great service. Received email with passes and paired with the go city app. Everything worked perfectly

Ease of hop on hop off and that was about it.

Bought a 2 day all inclusive pass, spent Saturday on the red route with plans to do the blue route Sunday. Unfortunately Sunday morning we were informed that the blue route was canceled all day, and everything i had planned for that day went up in smoke. This caused my anxiety to get pretty bad. Our plans centered around the bus and the 2 routes as we had no vehicle with us and do not really understand the subway system. Then we decided to ride the red route again and do a few more things on it since we could nonlonger do the blue route. Sights set on the statue of liberty.. Oh the bus driver cannot speak English, and just continues driving right past the stop, never announced or said anything so now we are at stop 12 and if we want to do the statue we have to ride the route all the way back around. Busses stuck in traffic, cannot get off unless it is a designated stop, even when we were stuck in parade traffic and wasting our time. Driver constantly honking horn, even when there was no place for anyone to drive to. Tried to get a partial refund for our tickets since all of the plans I had for Sunday were now messed up, was told to call another company, then another. I will not be doing this again, nor will I recommend it to anyone, it was not a good experience at all.

Being able to book attractions. Just wish you could book world trade centre memorial museum Rockefeller and edge in advance too instead of having to go on the day or go there to book which is inconvenient.

ticketing experice was great, you may like bucket activties which require prior bookings .also, you should clear the message to do booking for each pass, (like 2 bookings for 2 pass) rest .. all experice was great.

The amount of attractions you could visit with the one pass!

The price is too expensive!

Great way to save money. Everything should know about this

I visited a lot of places, Manhattan is beatiful !

easy to check out orders

Very easy selection and checkout. Great!

Everything was clearly explained and worked as promised

Easy. Immediate receive of tickets.

Great price and deals. Helpful folks on chat!

Faster option

Must-visit place! Definitely recommend Headout for booking

Loved every minute of the experience! Good job guys

Easy and very pleasant experience

This app keeps everything organized for you. If I’ve had a question they have answered. Use the live chat.

Very Good service

We are very happy with the experience on Headout

It was amazing. I was able to see all the attractions I wanted and had a seamless experience with getting checked in.

Uncomplicated, understandable and flexible (you can rebook at short notice, cancel...) really a relaxed city trip. Really five stars!

We had a great time. Eat before you go in. Cafe is pricy. Plan on being there at opening to have ample time and avoid a crowd for an hour or two. Sooooo much to see so plan a second visit and wear comfy shoes.

It was a beautiful place and all the staff were very pleasant and helped us when lost or in need of directions. Its a very informative place and would definitely recommend.

Great experience at a reduced price

It was fast and hassle-free. Avoided long lines. Highly recommended.

Little for now, we will see the next few days

You are still advertising the MET for Go City when they stopped excepting it over years ago. I had to pay $81 which I need paid back to myself.

The experience wasn't good. The tickets couldn't be pulled up and they couldn't scan them and it was very frustrating. Eventually we got it figured out but it took a ton of time.

I cannot do the reservations for any of the attractions

wonderful view of the city with all its lights from a unique point of view compared to other skyscrapers avoided the queue thanks to the tickets purchased in advance

The system is simple and generates clear indications to the user. All the activities were impeccable. Good group guides, knowledgeable and empathetic.

Wonderful customer service & however, buses cleaning should be increased!!

The view is spectacular and the structure looked and felt very secure. It was not overcrowded and the staff was very nice and helpful. We took lots of pictures and videos and highly recommend visiting the Edge!!

The checkout process at headout was so smooth I was surprised. The entrance at the Top of the Rock was easy and straightforward from the subway, and the views are totally worth it!

It was an amazing view from the edge and the glass floor. From entry to exit I had a great time. Would definitely recommend to others.

I am speechless. That was awesome. From buying the tickets, welcoming, experience... that was a lifetime memories to keep. Thank you for the good job and keep it up.

We were behind a bit in time of our booking and panicked arriving! But the staff on entrance were so obliging to help my family get to gain the amazing experiencebof the edge! Would highly recommend it for all to do..

The place is amazing in every way – the view, the lookout point, the feeling, and the glass floor all come together to make the experience especially powerful.

Best view ever! No need to go to the Empire State Bldg when you can see it's beauty from the Rock!

Precious and beautiful, a unique experience.

The platform, very scary but sooo beautiful

It is a very beautiful experience, the attention of all the staff is first class, I like it very much and I recommend it to everyone.

Fun visit and such fabulous views of NYC.

Everything about it was great and the view was absolutely amazing.

The highlight of my visit was the beautiful view.

This experience is perfect for

This experience is perfect for a family trip.

This was an amazing experience! The views were spectacular! It is a must see and do!!!

I loved it all of moment. Especially edge was really fantastic. We saw whole city above the tower. I'd like to recommend this great experience.

Great experience! We were able to go to the viewing deck under 20mins. Perhaps the morning hours were not busy. Fantastic view if the city from the top, highly recommend!

The night time view of New York was amazing only spoilt by the rain on the glass screens which obscured the view, otherwise it would have been excellent.

You have tge opportunity to stay out and see the skyline. Usually you see it from a window while at the Edge, you are outside and the view results to be really immersive.

See my previous comment ! It was fine 😁 This application is super and easy to use. I never got problems with my tickets 🎫

From the start to the end. Staff were fantastic. No time pressure being up on top. Facilities were excellent. Amazing views from the edge itself. Well worth the admission.

Visiting the Edge Observatory Deck was breathtaking! The floor-to-ceiling glass walls and glass floor gave a thrilling, unobstructed view of NYC from over 1,100 feet up. The outdoor sky deck felt like floating in the sky—absolutely surreal. Sunset was magical, with golden light reflecting off the skyline. Definitely a must-see!

I wanted to change my tickets because the viewpoint was closed, but they applied an extra charge and the problem was not mine, they shouldn't apply a charge if the problem is not the client's problem.

The view of Manhattan and the Hudson River is truly impressive. The Hudson Yards are also worth a visit. Unfortunately, there were several thunderstorms around New York. For this reason, the platform was closed. We could have repeated the visit. However, as we were leaving the next day, this was not possible for us.

The checkout process at headout was so smooth I was surprised. The entrance at the Top of the Rock was easy and straightforward from the subway, and the views are totally worth it!

The best museum ever! Highly recommended.

No waiting in line, it was perfect!

Best view ever! No need to go to the Empire State Bldg when you can see it's beauty from the Rock!

The Museum self is amazing and all artwork.

Loved the huge tapestry exhibit and all the old favourite masters - can't beat a Starry Night ❤️

Classics and Contemporary in such an unbeliveble Building, it's needed to do, if you have a stay in NY

The enormous space of the museum and all the different rooms

Both sights, the Edge an d the MOMA were expressing and worthwhile going. We enjoyed both very much, even our teenage boys liked the museum

Amazing Museum with some many incredible artists. Visiting MOMA is sharing a moment with Vincent Van Gogh, Picasso, Monet, Matisse, Dalí, Warhol, Magritte, Klint, Mondrian... What a colection!!!

The buying process was really smooth and at the entrance finding the tickets and scanning them was easy even without connection

Wonderful day at MOMA! Hot and humid outside and delightful way yo spend an afternoon seeing all the wonderful art exhibits.

I loved the swirling mass of people, it made it feel like a whirlpool as I went from painting to painting to sculpture to installation

As an art teacher & artist, I feel the spaces & display provided wonderful viewing for all attending. The lighting was well done. The numerous, extraordinary, important art works that I have only seen in art history books, were glorious to see. Each was breathtaking! I was thankful to be able to view & approach each work intimately & respectfully, allowing me to enjoy the artist's hand at work. I feel more connected historically, humanly, & artistically to our world. My inner passions for art have been stirred to the point of brimming over with inspiration. Thank you to all professional staff & MoMA for a day well spent traveling through time with creativity & passion.

We arrived into Manhattan at 1:25 pm. We'd last eaten at 3 am EST. The moma not only was smazing- but we ate ate 2 of their cafes. I am celiac -and they were able to accommodate those allergies! The food was fresh and high quality! Great adventure!

CAMP films, artwork, I've been to the MOMA before and appreciate that I only recognized a few pieces and was seeing many new works.

The museum staff were very rude to visitors, yelling at them to get away from the paintings. EVERY single painting should have the railing around the front of it so people will respect the boundary & the "guards" don't have to yell every five seconds. It really detracted from the experience.

I ran out of time to visit the 4th floor. I didn't see my favorite painters 😩 they threw us out in a bad way. If they had explained it to me before I would have gone earlier.

I enjoyed the various artworks displayed around the museum, although my absolute favourite was the retro-design and pop culture section located at the northern part of the 3rd floor. It featured a walkman, first Mac PC, and a first moka Express along with various facts about these pop culture icons

The experience was wonderful. From the moment we ordered the ticket through the very user-friendly hall, the possibility of bringing wine into the hall was wonderful. The audience cooperated, the perfect direction, the talented cast, we enjoyed every moment. Thank you.

With the pre-booked ticket you still have to wait in the same line with everybody else before you get into the museum. But it goes ahead pretty fast. In the MoMa most people seem to go for the most famous paintings, while it's more acceptable in the other rooms. It's crowded anyway. However, it's a great museum and absolutely worth a visit.

I enjoy the exhibits and arts. Amazing and wonderful. This is my very first arts visit. It could have been better had I have a little background about these famous people and their works. It's a great place to visit

The museum is fantastic, there wasn't huge crowd. But the museum would be open until six.

Yes, very good, thank you very much!

This was a wonderful visit. Every angle and view in the museum was unique and memorable.

The view and learning the history

I really enjoyed our guide Guillermo, who is a font of knowledge and reenacting that beautiful iconic scene sitting on the beam overlooking glorious Manhattan was incredible. I highly recommend it to everyone.

James the tour guide was amazing

The checkout process at headout was so smooth I was surprised. The entrance at the Top of the Rock was easy and straightforward from the subway, and the views are totally worth it!

Best view ever! No need to go to the Empire State Bldg when you can see it's beauty from the Rock!

It was a really good experience heading out with headout and I loved the tour a lot!

It was a unique experience to see New York from above, the views are incredible. If I go back to New York, I'll take another trip, this time at night,

The organization from its staff and facilities

Extraordinary! The tour is splendid, with all the New York must-sees!

Very beautiful and extraordinary experience. Of all the attractions in New York thix was my favorite. The only thing i did noticed was that staff was not to pleasant. Im from Texas and we don't treat people differently.

The checkout process at headout was so smooth I was surprised. The entrance at the Top of the Rock was easy and straightforward from the subway, and the views are totally worth it!

Everything from the elevator ride to the room with the Silver inflatable balls... (which kids really enjoyed)... great day! Will definitely recommend to friends when we get home, should they visit NY!

This visit was like Waw experience for me and my siblings. I have never felt like that in my life and you can never find the food and drinks anywhere else I promise you. The customer service was thrilling. Overall we felt like kings 👑 my brothers are still overwhelmingly grateful for the memory we had out there yesterday.

The views of NYC: The Chrysler building, MetLife, Pepsi Cola, WTC... incredible! Also the metallic balloons room is amazing, we felt like kids again. The top roof bar drinks, Almond croissant and ambiance are tops.

The amazing view of the city and beautiful skyline. Thank you had an awesome time with my family.

Best view ever! No need to go to the Empire State Bldg when you can see it's beauty from the Rock!

I came along with friends. It's fun to go to the topmost part of the building.nice view of NYC

The views were breathtaking! A truly unforgettable experience

Customer service and facilities, excellent view.

Being able to just relax and have fun!

Great views and lots of knowledge about the buildings.

Mirrors and views from all decks.

Will be back for sure it was breathtaking

It's awesome visiting the Summit One.

The view was incredible, the energy too and everything was awesome

Excellent organization and wonderful experience for all adults who enjoy the game and the surprise.

From the beginning in the elevator with the lights to the end where 3 sides of me were only surrounded by glass... it was my favorite city outlook of any I've done.

The customer service from start to finish was great. The tour was very organized. Facility was neat. Overall experience was great. Lots of photo opportunities ☺️

Seeing the city with a bird eye view was breathtaking. Being so close to the Chrysler building watching the rose gold light of the setting sun reflect off of The Chrysler building made it even more beautiful!! The staff was extremely helpful. And the pastrami sliders, mediterranean plate and cocktails were delicious! A definite must see when in New York City

We went at 1:30 in the afternoon. The elevator was not working at the entrance we used that I have to use because I was in a mobility chair. Once we got downstairs, the attendant was Fantastic! She took us to the elevator and off we went! The views were so AWESOME!! THE FLOORS..all I can say is OMG!! My Favorite place was the floating balloon room! EVERYONE , no matter what age , were having fun! To hear the kids and adults squeeling and laughing was AWESOME!!

This experience was something I will never forget. Each room had its own magic and as you went up the levels the views blew my mind further.

The summit was spectacular. Even better than I anticipated. You are walking on ALL glass and mirrors, so you have to wear shoe covers. Blew my mind away because there is 'nothing' like it anywhere. Loved the silver balloons, Mercury pods, face clouds, cocktails. and seeing all of NY at once.! Fabulous!